Frequently Asked Questions
Everything you need to know about AUSEK company background, product sourcing, delivery lead time, warranty coverage and after-sales support. If you cannot find your answer, contact us directly.
Before placing a wholesale order, buyers should confirm the final product model, specifications, quantity, unit price, logo, packaging, user manual, accessories, certification requirements, sample approval, delivery schedule and shipping details. Confirming these details in advance helps AUSEK arrange production, quality control and shipment more efficiently.
To receive an accurate quotation, buyers should provide the product model or product category, order quantity, target market, required certifications, logo requirements, packaging style, manual language, accessory bundle and delivery requirements. For OEM or ODM projects, software, hardware, appearance or private mold requirements should also be shared in advance.
Buyers can request a quotation by sending AUSEK the product category, model of interest, estimated order quantity, target market and any customization requirements. If the buyer is not sure which model to choose, AUSEK can recommend suitable camera options based on the intended sales channel, product positioning and price range.
Yes. Buyers can request samples before bulk production to check product appearance, functions, image quality, accessories, packaging direction and market suitability. For customized projects, sample details should be confirmed according to the selected model, logo requirements, packaging design and other customization needs.
AUSEK’s standard MOQ is 1,000 units. The final MOQ may be confirmed based on the product category, selected model, branding requirements, packaging customization, accessory bundle and production arrangement. Buyers are encouraged to share their target product and order plan so AUSEK can confirm the most suitable MOQ for the project.
Yes. AUSEK accepts wholesale camera orders for B2B buyers, including e-commerce sellers, consumer electronics brands, importers, distributors, gift wholesalers and retail channel buyers. Buyers can choose from AUSEK’s existing camera models or discuss OEM/ODM requirements based on their target market and sales channel.
