Frequently Asked Questions
Browse practical answers about AUSEK products, OEM services, ordering, quality control, compliance, delivery and after-sales support.
Yes. Share the required arrival date, destination, product mix, quantities, OEM requirements, and preferred shipping method. AUSEK can use those details to confirm the production and shipment schedule.
Stock status, order quantity, OEM requirements, artwork approval, inspection needs, destination, and shipping method can all affect the schedule. AUSEK confirms the production and delivery schedule after the order scope is clear.
Confirm the destination, delivery deadline, product and battery configuration, order volume, shipping method, and who will arrange shipping. Freight cost and final dispatch details should be agreed before the goods leave the factory.
Provide the destination, consignee details, required arrival date, preferred shipping method, and any import or labeling instructions. Product, battery, and accessory configurations should also be clear before the shipment is booked.
Confirmed in-stock products can be prepared for shipment within 24 hours on business days. This refers to shipment preparation, not the time required for the goods to reach the destination.
OEM orders typically take 20–25 days. Transit time is separate and depends on the destination and shipping method selected for the order.
AUSEK confirms the production and delivery schedule after the model, quantity, OEM requirements, artwork, and destination are clear. OEM orders typically take 20–25 days; transit time is confirmed separately based on the destination and shipping method.
AUSEK supplies camera products to B2B buyers in more than 100 countries and regions across Europe, North America, South America, Asia, and other markets. The shipping arrangement is confirmed for each order and destination.
