Frequently Asked Questions
Browse practical answers about AUSEK products, OEM services, ordering, quality control, compliance, delivery and after-sales support.
Provide the exact model, configuration, destination market, sales channel, wireless functions, and battery or charger setup. AUSEK can then check which product compliance documents apply to that model and market.
Product compliance documents are available for applicable models and markets. Buyers should provide the exact model, configuration, and destination so AUSEK can confirm which documents can be reviewed before the order.
AUSEK confirms specifications before production and applies IQC, IPQC, FQC, and OQC inspections. OEM details such as artwork, packaging, firmware, accessories, and compliance requirements should be approved before bulk production begins.
AUSEK checks incoming materials, monitors work in process, inspects finished products, and reviews outgoing shipments. Approved specifications, artwork, and packaging files serve as the reference for an OEM production run.
Yes. AUSEK applies production and pre-shipment checks based on the approved product and packaging requirements. Buyers should agree on the reference sample, defect criteria, and inspection standard before mass production.
Yes. AUSEK holds ISO 9001 certification for its quality management system. Its other company certifications and audit records include ISO 14001, BSCI, and FSC, while product compliance documents are checked separately for each applicable model and market.
AUSEK supports camera orders through product development, OEM manufacturing, bulk supply, and four-stage quality control. Production planning is confirmed against the selected model, quantity, approved OEM scope, and required schedule.
Software or hardware changes, product structure revisions, special packaging structures, and custom tooling may need additional engineering, sampling, or testing. AUSEK evaluates the scope after reviewing the target model, functions, quantity, market, and launch schedule.
Yes. AUSEK can adapt manuals, labels, and other approved product materials for the target language and market. Buyers should provide final text, required languages, legal markings, and artwork specifications before production.
Yes. AUSEK can evaluate accessory bundles, packaging, manuals, labels, and other presentation details for a retail or promotional program. The final set depends on the selected model and the approved order requirements.
