Frequently Asked Questions
Everything you need to know about AUSEK company background, product sourcing, delivery lead time, warranty coverage and after-sales support. If you cannot find your answer, contact us directly.
Yes. AUSEK can support customized solutions based on existing models. Depending on the selected product, customization may include branding, packaging, manuals, language materials, accessory combinations, software adjustments, hardware configuration or other project-specific requirements. Final options should be confirmed according to the model and order details.
Yes. AUSEK supports private label camera projects for overseas brands, distributors, importers, e-commerce sellers and other B2B buyers. Buyers can select suitable camera models and customize branding elements such as logo, packaging, user manuals, multilingual materials and accessory bundles for their target market.
OEM services usually focus on branding and packaging based on existing AUSEK camera models, such as logo, color box, user manual, language materials and accessory combinations. ODM services go further into product development and customization, such as product structure, software, hardware, functions or private mold design, depending on the project requirements.
Yes. AUSEK provides ODM services for camera projects that require product customization, software customization, hardware customization or private mold development. The ODM process is usually based on the buyer’s product positioning, target market, function requirements, budget and expected sales channel.
AUSEK works with a wide range of B2B customers, including e-commerce sellers, consumer electronics brands, importers, distributors, wholesalers, gift suppliers, trend product channels and creative retail buyers. AUSEK can support buyers with product selection, OEM/ODM services, customization, production planning and export-oriented order support.
AUSEK provides a one-year warranty for all product series. For B2B orders, the final warranty terms can be confirmed based on the selected product model, order type, customization requirements, sales market and agreed order details. Buyers are encouraged to confirm warranty coverage before bulk production or shipment.
AUSEK supplies camera products to global B2B buyers, with market coverage across 100+ countries and regions, including Europe, North America, South America and Asia. Final shipment arrangements can be confirmed based on the buyer’s destination, order quantity, product category and required delivery method.
Yes. AUSEK accepts wholesale camera orders for B2B buyers, including e-commerce sellers, consumer electronics brands, importers, distributors, gift wholesalers and retail channel buyers. Buyers can choose from AUSEK’s existing camera models or discuss OEM/ODM requirements based on their target market and sales channel.
AUSEK’s product system covers a range of commonly required certifications and compliance documents for international markets, including CE, FCC, RoHS, CPC, EN71, KC, Telec, UKCA, CCC and GB4943.1-2022 test reports. AUSEK also has management system certifications such as ISO9001, ISO14001, BSCI and FSC, supporting quality control and responsible production for B2B cooperation.
AUSEK has established manufacturing capabilities for portable imaging and camera products, covering product development, production, quality control and B2B order support. The company has 18 years of experience in the portable imaging industry, with production resources across multiple bases, 50,000㎡+ total production area, 6 production lines in Shenzhen, and a monthly capacity of 200,000+ units.
