Frequently Asked Questions
Everything you need to know about AUSEK company background, product sourcing, delivery lead time, warranty coverage and after-sales support. If you cannot find your answer, contact us directly.
Yes. AUSEK’s camera product system supports CE, FCC and RoHS compliance for relevant markets. Since certification requirements may vary by product model, configuration and destination market, buyers should confirm the applicable documents for the selected model before quotation, sampling or bulk ordering.
Yes. AUSEK follows AQL 1.0 / 2.5 international inspection standards for quality control. Inspection requirements can be confirmed according to the product type, order details and buyer requirements before mass production or shipment.
AUSEK applies a structured quality control process covering IQC, IPQC, FQC and OQC. This means quality is checked from incoming materials and in-process production to final inspection and outgoing quality control before shipment. The process helps reduce production risks and supports stable quality for bulk B2B orders.
AUSEK’s monthly production capacity is over 200,000 units. Actual production planning may vary depending on the product category, selected model, order quantity, customization requirements, material preparation and production schedule.
AUSEK’s production bases are located in Shenzhen, the United States, Myanmar and Vietnam. Its Shenzhen facility includes a 5,500㎡ modern production workshop, supporting product assembly, quality control, production coordination and export-oriented B2B order fulfillment.
Before quotation, buyers should confirm the product model, order quantity, logo requirements, packaging style, manual language, accessory bundle, target market and any software, hardware or appearance customization needs. Clear project details help AUSEK provide a more accurate quotation, production plan and delivery estimate.
Yes. AUSEK can customize accessory bundles according to different sales channels and product positioning. For example, action camera projects may require different mounts, waterproof cases, batteries, cables or retail-ready accessory sets, depending on the buyer’s target market and sales plan.
Yes. AUSEK can customize user manuals and multilingual materials for overseas markets. Buyers can provide the required languages, brand information, product instructions and compliance-related content, and AUSEK can help prepare suitable materials based on the selected product and target market.
Yes. AUSEK supports product packaging customization for B2B buyers, including retail boxes, color boxes and packaging materials for different sales channels. Packaging details such as box style, artwork, language, barcode, accessory layout and market requirements should be confirmed before quotation.
Private mold development is available for selected ODM projects, but it is not suitable for every order. It depends on the product category, development scope, order quantity, budget, tooling requirements and project timeline. For most buyers, AUSEK can first recommend existing models and then evaluate whether private mold development is necessary.
