Frequently Asked Questions
Browse practical answers about AUSEK products, OEM services, ordering, quality control, compliance, delivery and after-sales support.
Yes, for the applicable model and market. Provide the exact kids camera model, configuration, destination, and sales requirements so AUSEK can check whether CPC, EN71, or other relevant documents are available.
Yes, where those documents apply to the selected model and market. AUSEK needs the exact model, configuration, wireless functions, and destination before confirming document availability.
Yes. AUSEK uses AQL 1.0/2.5 inspection standards within its quality control process. The agreed product specification and inspection criteria should be confirmed before mass production.
AUSEK uses four inspection stages: IQC for incoming materials, IPQC for work in process, FQC for finished products, and OQC for outgoing shipments. These checks support OEM production and bulk supply.
AUSEK reviews the selected model, quantity, OEM requirements, material readiness, inspection needs, and requested timing before confirming a production plan. Buyers should confirm the order schedule before committing to a launch date.
AUSEK coordinates manufacturing through product requirements, model selection and feasibility review, sample evaluation, order confirmation, production, quality control, packaging, and shipment. The exact plan is set for each order before production begins.
Confirm the model, quantity, logo placement, packaging, manuals, labels, languages, accessory bundle, and any software, hardware, or structure changes. The destination market and required compliance documents should also be clear.
Yes. AUSEK can evaluate accessory bundles for the selected camera model and sales channel. Compatibility, packaging layout, quantity, and the final contents should be approved before production.
Yes. AUSEK can customize user manuals, labels, and multilingual materials for an OEM order. Buyers should provide approved translations, legal markings, formatting requirements, and final artwork before production.
Yes. AUSEK can customize packaging for an OEM order, including approved artwork, languages, labels, and accessory layout. The packaging structure and files should be confirmed before production.
